FAQ
What is SteelX?
SteelX is a tool for photo-assisted stocktaking of steel tubes and profiles. You photograph a bundle with your phone, SteelX counts the pieces, optionally reads the label and reconciles the count against your stock — with an auditable record.
How does counting work?
You photograph the end face of a bundle. SteelX detects the individual tube ends and marks each with a numbered circle. You review the result, correct individual markers if needed, and confirm the final number.
Does my photo leave the device? Is counting AI?
The actual counting runs entirely in your browser on the device — no image is sent to third parties for it. Only if you choose to read the label is that single label photo sent to our provider Anthropic for text recognition (see Privacy).
What does label recognition do?
You photograph the shipping/inventory label. SteelX reads fields such as product/article number, dimensions (Ø × wall × length), heat/batch number and quantity — including handwritten quantity corrections — and matches the count to the right inventory line.
Can I correct a count?
Yes. Managers and admins can add or remove circles and adjust the final piece count with a reason, then approve or reject it. Every change is logged (audit trail).
What roles are there?
Admin (owner) — manages the team, counts and inventory; Manager — reviews and corrects counts; Counter — captures counts on site. On the Company plan, the owner can add further users.
Individual or company — which fits?
“Just me” is a personal single-user account. “My team” is a company account where the owner can invite colleagues (each additional user is billed, see Pricing).
What does SteelX cost?
Individual: €10 per month or €99 per year. Company: €10 per month (owner) plus €5 per month per additional user. Prices exclude VAT where applicable.
Is there a free trial?
Yes — 7 days free, no payment details, limited to up to 10 counts per 24 hours. After that, continued use requires a paid plan; there is no automatic paid renewal without your order.
How do I pay, and can I cancel?
Billing is handled via Stripe. You can cancel at any time, effective at the end of the current billing period, from your account.
Is my data in the EU?
Yes. Database, file storage and authentication run in the EU region of Frankfurt (Supabase on AWS eu-central-1). See the privacy policy for details.
Can I sign in on several devices at once?
One active session is allowed per account. If you sign in on another device, the previous session is ended.
Which languages are supported?
The interface is available in German and English; a light and a dark theme are available.
How do I reach support?
Email us at info@siyaya-digital.com.